BOOKING VALIDITY: the reservation becomes binding only upon receipt of the payment required by the selected rate and after written confirmation from the hotel. Until that moment, room availability is not guaranteed.
RATES: rates are intended per room and stay, including VAT and the services indicated. Extras, beverages and tourist tax are not included. The confirmed price will not be subject to changes.
ROOM ONLY – NON-REFUNDABLE: full prepayment of 100% of the stay is required. This rate is non-refundable, non-changeable and non-cancellable.
ROOM ONLY / BED & BREAKFAST / HALF BOARD: a prepayment of 25% of the total stay is required. Free cancellation is allowed up to 14 days before arrival; in case of cancellation within this period, the deposit will be refunded minus €25.00 as administrative fee. For cancellations made after this deadline, the deposit will be retained.
BESAFE RATE – PREPAID STAY WITH INSURANCE: full prepayment of 100% of the stay is required. Refund up to 100% and assistance are guaranteed according to the Insurance Policy. Refunds are managed exclusively by the insurance company.
CANCELLATIONS: must be communicated exclusively by email to [email protected] and are valid only if allowed by the selected rate.
PAYMENTS: prepayment can be made by credit/debit card or bank transfer. In case of bank transfer, the reservation remains pending until payment is received; if payment is not received within 7 days, the reservation may be cancelled. The balance of the stay and any extras must be paid at check-in.
CHECK-IN / CHECK-OUT: check-in from 2:00 PM, check-out by 10:00 AM.
EARLY DEPARTURE: early departure will result in the charge of the full booked stay, unless otherwise agreed in writing or in case of force majeure.
MINORS AND INFANTS: guests under 18 must be accompanied by authorized adults; the hotel may request proper documentation. Infants up to 1 year stay free if they do not require a separate bed; baby cot available on request at an extra cost.
BEACH SERVICE: included only in the “Half Board” rate, available from 01/06 to 06/09 at the hotel’s beach establishment (1 umbrella and 2 sunbeds per room). Other rates do not include beach service.
PARKING: outdoor parking is free of charge, unattended and subject to availability. Parking space is not guaranteed.
PETS: not allowed.
APPLICABLE LAW: the contract is governed by Italian law.
